BI for Manufacturing Industries

Manufacturing related companies - industrial equipment OEMs, industrial parts & components providers, pharmaceutical & chemical process manufacturers, consumer products manufacturers, and independent equipment service providers - are under escalating pressure to grow top-line revenue, improve profit margins, improve working capital measures, and satisfy more knowledgeable customers who demand better service levels from trusted partners, not mere suppliers. These demands, even more challenging given the extended reach and globally dispersed nature of today’s manufacturing entity, drive numerous requirements and activities:

• Clearly see revenue and margin trends across products, geographies, customers, and markets
• See adjusted margins resulting from global customer agreements, promotional allowances, concessions, and field discounting
• Rapidly gain access to data to understand and analyze detailed material and labor cost changes, trends, and opportunities by facility, item class, or the individual item level
• Identify opportunities to lower the cost of purchased materials and services, and closely monitor procurement operations
• Evaluate sales channel productivity and performance
• Analyze finished goods and parts inventories to understand how to attack and monitor obsolete, excess & surplus inventory, and reduce cash needs
• Reduce carrier and fulfillment costs in an escalating cost environment including fuel costs, equipment, and driver charges
• Facilitate ongoing negotiations, supplier rationalization, new contract awards, and strategic decisions regarding out-sourcing versus internal supply
• Understand the business performance of a newly-acquired business, and enable effective post- merger integration to realize anticipated synergies
• Consolidate and analyze the installed-base of equipment including maintenance spend, uptime, and MTBF performance
• Gain visibility into field, depot repair, call center, and technical support delivery performance

Successful execution requires visibility to, and from, multiple sources and departments (customers, products, supply-chains, manufacturing sites, marketing initiatives, distribution & sales channels, installed equipment reliability metrics, and aftermarket services, to name a few).  However, the reality is today’s “spreadsheet Olympics” and enterprise data warehouses are not optimized to address targeted business areas. Additionally, these tools either involve a labor intensive process or do not provide a deep level of insight and flexibility to probe the data. Each new question requires another round of manual work or a new query.  In many instances, the solution is technology-centric, lacking appropriate domain insight and business relevance to help solve the issue.

Make critical business data available through targeted business modules

Put simply, Oco’s solution is designed to directly solve this problem.  Oco takes any amount of data, from any system, in any location, integrates it and delivers it in easy-to-use, actionable reports.  Business users are empowered to see across your customers, regions, product lines, sales channels, suppliers and cost centers to quickly assess and improve performance. 

We have built pre-defined modules for specific business areas to help address identifiable problems and facilitate data analysis. These modules leverage significant domain expertise and rely on proven best practices for all key functional areas and teams, allowing users rapid access to the most relevant metrics of their business. Oco’s modules include a dashboard, key performance indicators (KPI’s), and a library of pre-designed reports with defined multi-dimensional hierarchies. Modules can be deployed either as defined or as a good starting point to help efficiently and quickly tailor a solution for a specific customer situation.

Literally within weeks, decision makers from the CEO to functional managers have the right information, at the right time, to make better data-driven decisions. It is about quickly solving business problems, not deploying technology.

Modules and Sample Reports:

• Sales & Profitability - Assess business revenue and cost performance to facilitate leadership decision making, tactical execution, and long-term strategic planning & initiative formulation. 
  Sample reports:
• Sales & Gross Margin (actual vs. plan and period over period)
• Item Cost Productivity
• Cash to Cash Cycle

• Sourcing & Procurement - Improve product quality, cost of goods sold, and indirect material cost productivity with insightful selection, ongoing measurement, and management of suppliers. 
  Sample reports:
• Strategic Sourcing by Supplier
• Supplier Cost Productivity
• Supplier On-Time Delivery

• Inventory - Gain control of your supply-chain and ability to meet customer commitments by optimizing inventory. 
  Sample reports:
• Raw Material Inventory Analysis
• Order Fill Rate
• Out of Stock Parts

• Quality & Production - Improve design and production efficiency, product quality, and overall productivity through better visibility to Critical-to-Quality (CTQ’s) “producibility” parameters. 
  Sample reports:
• Product Defect Rate (DPMO)
• Cost of Quality Summary
• First Pass Yield

• Commercial Operations - Improve customer-facing processes, customer advocacy, and ultimately profitability by measuring and analyzing relevant market and commercial parameters.
  Sample reports:
• Net Promoter Score
• Marketing Campaign Effectiveness
• Sales Cycle Time

• Transportation - Reduce transportation and logistics costs and improve delivery performance in an escalating cost environment.
  Sample reports:
• Transportation Cost (budget and forecast)
• Accessorial Charge Breakdown
• Carrier Performance Scorecard

• Services Execution - Identify your product’s total lifecycle cost performance, understand your team’s ability to serve the customer in a post-sales environment, and obtain visibility to services growth initiatives and offerings.
  
Sample reports:
• Service Revenue & Margin Performance
• Service Agreement Coverage & Performance
• Warranty & Concession Expenditures

• Asset Management - Maximize the efficiency of your sites and utilization of your equipment assets through maintenance cost reduction and quality services.
  Sample reports:
• Equipment Maintenance Spend
• Maintenance Spend by Service Provider
• Service Provider Delivery Performance